? How do I know I need therapy?
? How can therapy help?
What type of therapeutic services do you provide?
Please refer to the Client Services and Approaches sections of our website for details concerning therapeutic services and approaches.
How do I make an appointment?
Contact North Star Counseling Services directly at 813-489-6659 to schedule your appointment.
Are weekend appointments available?
Yes. In some cases and depending on client needs, weekend appointments may be available.
What if I need to cancel a scheduled appointment?
ALL scheduled appointments may be cancelled by providing 24 hours notice. If less than 24 hours cancellation notice is provided or you miss your designated appointment, then you will be responsible for full payment.
How long does a typical session last?
A typical session lasts approximately one hour. However, it is possible the session could extend beyond the designated time allotment.
Do you offer a free initial consultation?
Yes. North Star Counseling offers a free phone consultation to assess whether or not North Star Counseling is an appropriate fit for your therapeutic needs.
Do you offer consultations via Skype or other similar communication means?
Consultation Services are available via Skype. To request a Skype session please call the office @ 813-489-6659 to schedule your Skype consultation session.
What is you current fee structure?
Current fee structure is $90 per session for individuals and $125 for families.
With respect to you fees, do you offer a sliding scale?
Yes. There is a sliding scale and any adjusted fee schedule needs to be discussed and fee agreement reached between the client and North Star Counseling Services prior to commencement of sessions.
What forms of payment do you accept?
Acceptable forms of payment are cash, personal check, money order or cashier’s check, credit cards (VISA, MasterCard, American Express, and others), and even some forms of insurance account cards such as Health Savings Account (HSA) cards. Please verify your form of payment is acceptable when making your first appointment. Payments using an acceptable form of payment must be made at the conclusion of each appointment.
Do you work with insurance companies?
Yes. North Star Counseling Services works with most insurance carriers. Please contact North Star Counseling to determine if the carrier with whom you have your insurance coverage is accepted prior to making your first appointment.
Do you accept Medicare or Medicaid?
No. Currently North Star Counseling does not accept Medicare or Medicaid.
Do you provide or prescribe medication?
No. North Star Counseling Services does NOT prescribe nor recommend any medication whatsoever. However, if you are taking medication prescribed by a licensed physician or psychiatrist, North Star Counseling works in a collaborative relationship with your treating physician or psychiatrist and any protocols you are undertaking.
Are you available for public speaking engagements?
YES. Laura Delle Donne,LMHC,NBCCH is available for public speaking engagements. Speaking engagements include trade organizations, associations, corporations, clubs, and charitable organizations. Workshops, seminars and trainings through various host organizations and sponsors are also offered.
Do you provide therapeutic consultation services to businesses?